Burpee Reviews

2.2

/5.0

45 customer reviews

5

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8

4

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2

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3

2

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8

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24

22 %

reviewers recommend

Burpee

Burpee, known for its seeds, plants, and gardening tools, is rated 2.2 out of 5. The rating reflects how home gardeners and plant enthusiasts view their experience with Burpee. Reviews of Burpee are verified before publication.

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45 Reviews on Burpee

by Leo P.

Sep 11, 2022

Wrong seeds, poor compensation.

My son in law, who purchases seeds and plants from Burpee every year, added San Marzano tomato seeds to his order for me this spring.
I my usual manner, I sprouted twenty plants and repotted them twice, before setting them in the garden.
Their growth was strong and vigorous and was encouraged that I would have a great tomato harvest, to put up a lot of sauce . I had many hundreds of flowers, but son became very disappointed when all of the plants produced varieties that were nothing at all like San Marzano tomatoes.
The fruits varied from plant to plant, from cherry, to grape shapes, to heavily lobed fruits. Some are like small Roma's.
When I contacted Burpee about the issue, they immediately refunded the purchase price of the single pack of seeds.
They did not and would not compensate me for the loss of a full growing season and all of the labor of working the garden.We will not have our stock of organic sauce for the whole year and with food prices. I feel that they should have offered a voucher for next year .
We will not be buying from Burpee again. Seeds of Change will get our business.

by Audrey F.

Jul 11, 2022

Wrong seeds in seed packet.

I grow in Ontario, Canada. I bought Burpee sugar snap pea seeds ('Super Snappy'). I was really looking forward to the crop as sugar snap peas are outrageously expensive in the grocery stores here. However, what ended up growing are Snow Peas! I am very disappointed. Too late in the growing season (mid-July) to start a new and crop and also, every variety of seeds are sold out.

by Vivan884

Jul 11, 2022

I purchased Burpee sugar snap pea seeds…

I purchased Burpee sugar snap pea seeds ('Super Snappy') from a local retailer in Ontario, Canada in May, 2022. What is growing in my garden are Snow Peas, not Sugar Snap Peas. I am very disappointed.

by Lorraine Ford

Jun 19, 2022

Daniel Jackson

I bought a pack of the organic yellow summer squash planted 4 seeds and a week later I have 4 squash plants very happy with my seeds from berpee.

by Mae402

Jun 09, 2022

So disappointing

So disappointing. Most items arrived months after promised ship date. Tiny plants of poor quality. Many plants still backordered with no eta. They sell their plants at walmart and they are so much better. Never ordering from them online again.

by Soham715

May 29, 2022

Royal Rip Off

Ordered 24 Candybox Impatiens plants. FINALLY received them last week and what a HUGE disappointment. These plants are MINISCULE …. Not sure just what I'm going to do outside of putting them in pots so they can mature. By then it'll be the end of June. I don't know if I'm more disgusted with myself in ordering these or in trusting Burpee. There's nothing special about this particular "mix". I've purchased the same color combination at my local greenhouse for plants 4x the size of these and for far less money. Not even sure they'll survive. I could have purchased two full flats for what I have in these. Never again will I order from Burpee. You guys pretty much suck.

by Hanson417

May 18, 2022

Fig replacement plants

I ordered 4 figs in zone 6 and they arrived in March. I waited until May for them to start growing, and when I called Burpee Customer Service, they agreed that the figs were likely dead and they sent 4 replacements. They were unable to resend the Chicago Hardy's and instead we decided to substitute Honey Celeste. They should arrive this week. Thank you very much! Customer service was very helpful.

by Chambers557

May 16, 2022

Worse Customer Service on the Planet

I would give them 0 stars if I could, they get my orders wrong, don't have a record of my orders not even on the website when you look under "my orders", they don't send out a confirmation email of what the order is and then have to wait on the phone for 1/2 to one hour to speak to someone when the order does not come. Don't rely on them to call you back it you leave a message! And to add insult to injury, I am calling them due to their error! I will never order from them again. What a waste of time! Denise

by Fleming288

May 14, 2022

Terrible customer service

I ordered 12 cauliflower plants. When they were not shipped in a timely manner I canceled the order through customer service. Sometime later they shipped 12 tiny sickly plants which all dies within 24 hours. Emails to customer service go unanswered. Once a decent company has become TERRIBLE, go elsewhere for your gardening needs

by Erika M.

May 11, 2022

Do not buy anything

Do not buy anything from this company.
This was the first and last time I use burpee seeds. I ordered $50 worth of seeds both vegetables and flowers for this springs planting season and only one pack came up but died a day after breaking theough the soil. I got a refund for some of the seeds but not the whole order.

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Q:

So no answer here? You enjoy ripping off the gardeners of this world?

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Q:

As a 70 yrear old, I worked hard and got nothing in my garden! I will NEVER buy from BURPEE again!

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Q:

Three weeks ago, I ordered Burpee sweet corn seeds "Sweetness", where are they? I ordered the "Ambrosia sweet corn and not one of them came up!

A:

I ordered my seeds over a month ago. Still have not received them. I've contacted them twice and they've been very rude and not helpful.

by Dora Owens - December 14, 2021

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Q:

I ordered tomato seeds (supposed to be 15 in a pack) only got 13, and not one came up! No sweet peppers or banana peppers grew either!

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Q:

How easy is it to get a hold of customer service at Burpee?

A:

It's easy to get them on the phone, but they are not very helpful. And they never answer emails.

by Gloria P. - June 01, 2022

A:

It's not worth getting a Hold of them. They are rude and give nonsensical and conflicting answers. They have ruined my experience with buying seeds for my first garden. I spent $300. I still do not have my order in over a month.

by Rebecca R. - December 14, 2021

A:

Impossible. They're not accepting calls or answering emails. I know these are hard times but...

by Cooper193 - April 29, 2020

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